As a new manager, this is a classic book for good referencing.
The 7 habits of Highly Effective People written by Stephen R Covey:
1) Be proactive: A proactive person use proactive language - I can, I will etc.
What it means, having a 'can-do' attitude and focus on areas of your influence, to work on things or people that you can positively influence or change.
2) Begin with the End in Mind: Be imaginative
Envision and be creative to develop that thought process....
3) Put things first: Organizing your priorities
Life management skills put in real practice..your purpose, values and priorities in life.
4) Think Win-Win: A framework of heart that constantly seeks mutual benefits
Meekness is not weakness, you can be nice yet considerate..
5) Seek first to understand, then be understood
Take a step backward to reflect and probe how the other party would think before you try to relate from your experiences..
6) Synergise: Creative cooperation
Value differences in short..
7) Sharpen the Saw: Physical, Social/Emotional, Mental & Spiritual
Take a break for self renewal...at times, when I meet challenges, I always see them as 'sand paper' that smoothen the rough edges of my life...
For details, you should read on: The 7 Habits of Highly Effective People
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