Employee Engagement

Employee engagement is an integral to any business, a key strategy for maximizing human capital. Statistics from Gall-up shows that an engaged employee work with passion and felt connected to their company. 

When employees “clearly know their role, have what they need to fulfill their role, and can see the connection between their role and the overall organizational purpose that’s the recipe for creating greater levels of engagement - Jim Harter Ph.D., a chief scientist at Gallup Research

Some interesting articles that I have come across:

http://www.halogensoftware.com/resources/reference-library/ways-drive-up-employee-retention.php

http://blogs.hbr.org/2013/07/employee-engagement-does-more/

http://go.globoforce.com/rs/globoforce/images/SHRM_Spring2013_web.pdf

Sharing from personal experience based on the focus groups that I have conducted in a manufacturing environment, some of the key take-away to improve employee engagement:

·     

•      Building Trust

It is not an easy task but management ought to be the key drivers to drive employee engagement, it should be a shared responsibility.

• ·   Regular feedback sessions

I have come across the term ‘crowdsourcing’, meaning to gather resources from a crowd. Bi-monthly or quarterly meet-up sessions with employees, not only improve communication but harness trust.

• ·   Supervisory skills

Sometimes, employees just wanna hear a simple ‘thank you’ as an acknowledgement for job well-done.  If it is accompanied with a thank you card or a meal voucher, it can be even better!

          

In short, people do not care how much you know until they know how much you care…